Condominium Administrative Assistant

Join Melana International as a Condominium Administrative Assistant in the vibrant heart of Bali! This role offers a unique opportunity to support the smooth operation of a luxury condominium while enjoying the island's dynamic lifestyle. You will be the backbone of our condominium management team, handling everything from resident communications to facility maintenance. Our condominium is a premier property in Badung, known for its exceptional amenities and community spirit. As a Condominium Administrative Assistant, you will play a crucial role in ensuring that our residents' needs are met and that our property runs efficiently.

In this role, you will be responsible for managing resident communications, scheduling maintenance tasks, and coordinating with service providers. You will use our property management software, MelanaPM, to track resident requests and maintenance issues. This software integrates with our building management system, allowing you to monitor security, energy usage, and other critical aspects of our property. Additionally, you will handle resident inquiries, organize community events, and assist with the preparation of monthly reports for the management board.

📋 Tanggung Jawab Pekerjaan

• Manage resident communications, including handling inquiries and scheduling appointments.
• Schedule and coordinate maintenance tasks, ensuring timely completion and quality of work.
• Track resident requests and maintenance issues using MelanaPM, our property management software.
• Monitor security, energy usage, and other critical aspects of the property through our building management system.
• Organize and promote community events to foster a strong sense of community among residents.
• Assist with the preparation of monthly reports for the management board, providing insights and recommendations based on resident feedback and property performance.
• Ensure compliance with local regulations and condominium bylaws.
• Maintain accurate records of all administrative activities and communicate important updates to residents.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 2 years of experience in administrative or customer service roles, preferably in a condominium or hospitality setting.
• Proficient in using Microsoft Office Suite, including Excel, Word, and Outlook.
• Familiarity with property management software, such as MelanaPM, is a plus.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills and attention to detail.
• Ability to work well under pressure and meet deadlines.
• Fluency in English and Bahasa Indonesia is required.

🛠️ Keahlian

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