All Day Dining Hostess - Elevate Guest Experiences at Accor Jakarta

Join Accor, a global leader in hospitality, as an All Day Dining Hostess in Jakarta and become the face of exceptional guest experiences! In this dynamic role, you’ll set the tone for memorable dining moments by delivering warm, professional, and attentive service. As part of our dedicated team at Accor Jakarta, you’ll ensure every guest feels valued and well-cared for.

Accor Jakarta is a vibrant hub of hospitality, offering a dynamic work environment where your skills and passion for service will shine. This role is perfect for someone who thrives in a fast-paced setting and wants to make a lasting impact on guests' dining experiences.

📋 Tanggung Jawab Pekerjaan

• Greet guests warmly and ensure they feel welcome from the moment they arrive.
• Provide exceptional table service, including seating guests, explaining the menu, and taking food and beverage orders.
• Uphold high standards of cleanliness and presentation in the dining area.
• Assist with special requests and dietary restrictions to ensure guest satisfaction.
• Collaborate with the kitchen and other service teams to deliver seamless dining experiences.
• Handle guest inquiries and complaints professionally and promptly.
• Maintain accurate records of guest orders and payments.
• Promote the hotel’s amenities and services to enhance the guest experience.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a hospitality role, preferably as a dining hostess or similar position.
• Excellent communication and interpersonal skills to engage with guests and team members.
• Strong organizational skills to manage multiple tasks and priorities.
• Ability to work well under pressure in a fast-paced environment.
• Proficiency in English, both written and spoken, is a plus.
• Familiarity with POS systems and hotel management software.
• Enthusiasm for delivering exceptional guest experiences.
• Ability to stand for long periods and work in a bustling dining environment.

🛠️ Keahlian

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